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Trust centre · Contact routes

Choose the right route for your request.

PokerRota's public channel is support@pokerrota.pt. Messages are forwarded to the responsible team and used only to handle the request.

Updated 5 October 2026
01

Editorial correction

Found an outdated date, domain or explanation? Start with the sources and email the correction to support@pokerrota.pt.

  • Open the Transparency page
  • Keep the source URL and date
  • Do not send personal documents
02

Project or partnership

Casinos, organisers, hotels and brands can prepare a brief in Organizer Studio before commercial contact.

  • Define the objective and audience
  • Separate promotion from gambling operations
  • Prepare legal review
03

Player support

PokerRota does not provide clinical support. For limits, self-exclusion or loss of control, use official services.

  • Open the Safety Center
  • Use SRIJ self-exclusion
  • In an emergency, seek immediate local help